JOB TITLE: Chinese Translator – CSR
JOB LOCATION: Isheri-Oke Opic, Ogun
Employment Type: Full-time
Responsibilities
- Confirming customers’ language preferences as you assist them (English/ Chinese).
- Addressing queries, complaints, and recommendations furnished by customers.
- Redirecting customers to the pertinent department, if need be.
- Deferring to management in instances of uncertainty.
- Monitoring call and mail histories to ensure that the customers’ needs have been met.
- Processing exchanges and refunds in ways congruent with our policies.
- Providing customers with details of services that may suit their needs.
- Other duties assigned from time to time.
Requirement and Experience
- Must possess an OND, HND or B.Sc qualification
- Must be proficient in Chinese and English Language.
- Must have at least 2 years’ experience as a Customer Service Representative.
- Must be computer literate.
- Must be proficient in Microsoft office tools.
- Active listening skills and attentive to details.
Salary
N180,000 – N200,000 monthly.
Apply Now
Note: Only qualified candidates will be contacted.
Deadline: April 30, 2022
Job Features
Job Category | Language/Translator |