Job Title: Cinema Team Lead
Location: Festac / Maryland / Ajah, Lagos
Job Description:
- Lead by example to ensure Daily Guest Service is prioritised and implement exceptional guest service standard to meet guests expectations (Be positive & Motivate the team)
- Ensure Guests Film information are always available (film guides, box office tickets and promo materials)
- Check daily and ensure all tills are operatives and resolve any issues immediately
- Daily Ensure the box office is always clean and organised accordingly
- Follow daily cashing up procedures and security policy to protect assets and box office revenue. Any cash difference must be resolved immediately
- Be firm and take immediate action for any Cash or Security Breach to all box office staff
- Ensure box office staff are presentable and have correct uniform
- Ensure box office cinema staff are trained on guest service standards
- Communicate 15mins morning and evening meeting goals to office staff.
- Daily review of all disciplinary matters, discuss with BMto resolve them.
Requirements
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- Minimum of B.Sc / BA.
- 1 – 3 years experience.
- Candidate must have led a team in a related industry
- Have the ability to communicate effectively
- Great organisational skills
- Great Communication skills
- Excellent supervisory skills
- Candidate must stay around Festac and its environs
- Candidate must have excellent customer service.
- Preferable age range: 24- 30 years.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using “Cinema Team Lead” as the subject of the email.
Deadline: September 30, 2021