Job Title: Claims Administrator
Location: Lagos
Job Type: Full-time
Job Description
- This role is individually accountable for providing immediate response to administrative requirements in accordance with SLA parameters, in a processing environment. Technical knowledge is limited to some products and or processes.
Description
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- Follows standardised processes and provides administrative support in line with normal business functioning.
- Delivers on daily production standards and adheres to service and quality standards.
- Provides an indirect service to customers and intermediaries.
- Responds to immediate requirements within procedure.
- Uses standard administrative techniques to co ordinate own work.
- Product and process knowledge in different areas may differ but basic skills remain the same.
- Technical knowledge is limited to some products and or processes.
Key Result Areas
Documentation processing:
- Responds to immediate administrative requirements within procedure.
- Follows standardised processes and provides administrative support in line with normal business functioning.
- Delivers on daily production standards.
- Uses standard administrative techniques to coordinate own work.
Personal Effectiveness:
- Accountable for service delivery through own efforts.
- Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.
- Makes increased contributions by broadening individual skills.
- Collaborates effectively with others to achieve personal results.
- Accepts and lives the company values.
Quality Assurance:
- Performs quality checks on own work.
- Adheres to service and quality standards.
Qualifications and Experience
- A First Degree or its equivalent
- Excellent communication skills (verbal and written)
- Interpersonal and time management skills
- Good knowledge of MS packages (Especially MS Word, MS Excel and Outlook)
- Experience of 1 to 2 years is an added advantage.
Apply Now
Deadline: August 9, 2023
Job Features
Job Category | Administration/ Office/ Operations |