JOB TITLE: Cluster Supervisor
JOB LOCATION: Lagos
Employment Type: Full-time
JOB DETAILS:
- The Cluster Supervisor will be in charge of selling our Agency Banking services/products to prospective and existing customers.
Duties and Responsibilities
- Build contacts with existing KadickMoni agents to create relationships for business growth
- Monitors agent’s performance and ensures they are active on the KadickMoni platform
- Identifies and resolves agent’s issues and complaints
- Prospects and on-boards new agents
- Provide support to new and existing agents
- Create, implement and manage agent recruitment and on-boarding initiatives
- Ensure Agent Retention and Activity
- Resolution of Requests and Disputes
- Create Marketing Drives and Brand Awareness
- Monitor performance and deliver targets
- Write and submit activity reports
Requirements
Education and Training:
- Expertise in computer usage and office procedures with a minimum of 3 years post qualification experience, in a similar position, is required.
Skills:
- Communication skills – Candidate must display excellent written and verbal communication skills. This can help them effectively communicate with staff members, customers, vendors and higher-ups.
- Customer service skills – In order to meet customers’ needs, Candidate must have advanced customer service skills.
- Organizationskills – Candidate needs to be organized at all times. This way, they’ll be able to keep track of budgets, expense reports.
- Financial skills – Candidate must understand and analyze the various financial documents under their care.
- Aggressiveness – candidate must possess this skill to deliver and surpass expectations.
- Can do attitude
- Candidate must live within the Lagos State Senatorial districts – Lagos East, Lagos West and Lagos Central. Chosen candidate will be required to manage the LGA in their senatorial district.
Salary
Gross Salary of N40,000 / Month + Performance bonus based on industry standards.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Deadline: June 14, 2022
Job Features
Job Category | Supervisor |