JOB TITLE: Commercial Operations Manager
JOB LOCATION: Victoria Island, Lagos
Employment Type: Full-time
JOB DETAILS:
- In this role you are expected to work closely with the CCO and other functional heads to develop plans that match with business targets.
- Develop work plans, processes, procedures and management of in-country administrative initiatives with the main aim of supporting achievement of set business expectations.
- A strategic thinker and self-starter are must capabilities to succeed in this role.
Strategic Support:
- Coordinate and support the development and execution of commercial plans.
Commercial Operations:
- Analysis, initiatives, tracking business results, performing cost-benefit analyses and monitoring commercial KPIs
- Act as a link between the commercial division and other divisions of the organization.
Promote Company core values:
- Keep an eye on regional trends to offer expertise to your team whenever necessary, you will champion company key values.
Quality Assurance:
- Assist in control of processes for field evaluations, audits, and trainings of officers.
Key Responsibilities
Processes:
- Ensure all systems operate smoothly and align with our quality standards
- Build processes that meet our business objectives and ensure compliance
- Maximize the efficiency of all commercial procedures and align with overall business procedures
- Establish commercial KPIs and conduct reviews
- Monitor daily operations and address potential issues when they arise.
Sales Commissions:
- Coordinate sales commissions review across channels (interdependent and complementary commission areas)
- Weekly calculation, validation and administration of sales commissions across channels.
Planning:
- Coordinate centralized national territory planning, business review and recruitment plans
- Coordinate with the HR department to ensure our hiring plans meet our business needs
- Budgeting, Budget Management and Sales forecasting.
Business Intelligence:
- Manage In-country data dashboards (suggest improvements and linkages on channel consolidation)
- Coordinate and support data analytics on overall sales activities and processes (inter- face and linkages across channels)
- Monitor financial data and recommend solutions that will improve profitability
- Provide insights on company and competition trend analysis.
Inventory Management:
- Stock monitoring to determine minimum reorder level
- Stock movement and Stock depletion management.
Administration:
- Coordinate multi-channel administrative support across zones, including supervising zonal administrators and ensure they are connected to the commercial analyst
- Take into account the needs of external and internal stakeholders and incorporate them into new strategic plans
- Conduct regular stakeholder meeting and manage commercial projects.
Leadership:
- Organize training sessions for the commercial division
- Coaching and supervision of Commercial Analysts.
Educational Qualifications
- Graduate Degree in relevant field
- Minimum of 10 years work experience
- Process development experience/capabilities
- Willingness to travel up to 50% of your time
- Use of microsoft office
- Analytical and proactive behaviour.
Desired Experience:
- Previous experience as a Business Operations Manager or in a similar role
- Experience in data analytics
- Sales and Marketing experience.
Compensation & Benefits
The compensation package for this position is very attractive.
Apply Now
Deadline: February 20, 2022
Job Features
Job Category | Administration/ Office/ Operations |