Coordinator – Experience Centre at Leading Multinational Company.
JOB TITLE: Coordinator – Experience Centre
JOB LOCATION: Nigeria
Ref: CEC
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JOB DETAILS:
- Responsible for generating unique business plans, designs and strategies for meeting market objectives.
- Responsible for all the operational and strategic escalations affecting the delivery of objectives
- Manage the overall Business of Experience Centers.
- Inspire customer advocacy and increase revenue across the organization.
- Reinforce brand preference by actively driving the Innovative perception of the brand
- Responsible for driving the digital best practice and automation of operations across the organization.
- Active development of approaches regarding products and services in accordance with global best practice. Maintain excellent relationships with partners, vendors and customers.
- Responsible for Dashboard reporting to the Management.
- Increase customer satisfaction, loyalty and advocacy to nurture excellent customer relationships
- Responsible for team’s knowledge development as required to keep step with new Technologies
Qualifications
- Relevant University Degree in Economics, Marketing or Business related discipline is preferred.
- Relevant post graduate or professional qualification will be an added advantage.
Experience:
- Minimum of 15 years experience in Senior Commercial and Technology role in Telecommunications or FMCG of Blue Chip Company.
- Skilled at negotiating and influencing decision makers.
- Prior track record of coordinating various units within a business to deliver excellent first class services.
- Good knowledge of business and product development.
- Excellent analytical and presentation skills.
Competencies and Attributes:
- Consistent, professional appearance and mannerism.
- Friendliness, active listening and should be able to manage internal & external customers.
- Should be a solutions provider with a problem solving attitude.
Remuneration
- The position attracts competitive remuneration.
Method of Application
Interested and qualified candidates should send their CV with a scanned passport Photograph to: [email protected] using the “Reference” as the subject of the email.
Deadline: September 29, 2020