JOB TITLE: Customer Care Officer
JOB LOCATION: Surulere / Tejuosho, Lagos
Employment Type: Full-time
JOB DETAILS:
- We are recruiting Customer Care Officers (CCOs) who will be responsible for assisting customers with processing transactions, such as payments, resolving complaints, and answering questions.
Responsibilities
- Providing excellent customer service on a consistent basis.
- Informing customers about our products and services.
- Tracking, recording, reporting, and storing information related to transactions, following up of customers items, ensuring all information is accurate and complete.
- Keeping a clean, organized work area and a professional appearance.
- Handling transactions, and confidential information in a responsible manner.
- Track information and generate reports.
- Following all supply chains security regulations and procedures.
Requirements
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- Must possess a minimum of OND, HND and B.Sc (in any discipline).
- 1 – 2 years work experience.
- Must be young, sound and smart.
- Must possess excellent communication skills (written and spoken i.e., be able to speak English fluently and communicate properly).
- Must be computer literate, proficient in the use of basic computer software / programs i.e., Microsoft Office (Excel, PowerPoint, Word etc.)
- Must possess excellent customer service traits / skills.
- Must be smart, confident, attentive to details and a quick learner.
- Candidates must be able to multi-task.
HOW TO APPLY
Interested and qualified candidates should send their Applications to: [email protected]using the Job Title as the subject of the mail.
Note
- Only qualified candidates would be reached out to respectively.
- This job is suitable for candidates staying within Yaba, Surulere, Ojuelegba and Mushin axis.
Deadline: October 31, 2021
Job Features
Job Category | Customer Service |