We are recruiting to fill the position below:
Job Title: Customer Representative
Location: Surulere, Lagos
Employment Type: Full-time
Responsibilities
- Greet and welcome guests
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their payment
- Keep the front desk tidy and presentable at all times
- Answer all incoming calls and redirect them or keep messages
- Respond to clients’ complaints in a timely and professional manner
- Keep good communication with management staff
- Receive letters and packages.
Requirements
- Proven customer support experience or experience as a Client Service Representative
- Track record of achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
Application Closing Date
9th November, 2023.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Deadline: November 9, 2023
Job Features
Job Category | Customer Representative |