JOB TITLE: Customer Service Executive
JOB LOCATION: Ikeja, Lagos
Employment Type: Full-time
JOB DETAILS:
- We are looking for Customer Service Executives to support our client relationship by providing appropriate information and responding to complaints.
Job Description
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- Promptly and cordially, answer the corporate phone lines within your responsibility area.
- Screen, route and refer calls to the appropriate person or voicemail, in a professional manner.
- Promptly and courteously welcome visitors and provide requested information and/or direct them to the proper person or department.
- Review and reply incoming mails and distribute them in accordance with established corporate procedures.
- Prompt processing and dispatch of outgoing mails for all departments.
- Maintain strict client and program confidentiality.
- Ensure that the reception area is always neat and well organized
- Good knowledge and use of Microsoft office packages.
- Provide general support as directed by supervisor.
- Any other duties as may be assigned to you from time to time by management.
Job Requirements
- Minimum of Bachelor’s Degree (Second class Upper).
- Should have a good fashion sense (Female Preferably).
- Must have had 7 – 10 years post NYSC Experience, in a similar role.
- Must be living on the mainland
- Should be a well-trained and preferably a certified Customer Service Executive
- Prior Experience working with real estate companies will be an added advantage.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Note: Do not apply for this role if you do not have the above stated requirements.
Deadline: May 31, 2022
Job Features
Job Category | Customer Service |