JOB TITLE: Customer Service Executive
JOB LOCATION: Port Harcourt, Rivers
Employment Type: Full-time
JOB DETAILS:
- As the first point of contact for most clients, endeavor to answer telephone inquiries in an efficient, friendly and professional manner. This also includes monitoring & control of visitors.
- Provide support to the Sales/Marketing/Logistics Team.
- Prepare Sales Advice/Quotations/Invoices/Delivery notes and marketing materials and standard letters.
- Liaise with vendors & third Parties regarding the administration of the sales process.
- Update company databases and may include current customer accounts.
- Participate in key result areas and KPI review processes to establish areas for improvement.
- Achieve planned reporting time in quality and timeliness.
- Achieve a savings plan for the company.
- Manage relations with employees to guarantee a stressful free-working environment.
- Ensure proper use and upkeep of company property.
- Follow-up on all shipments to ensure that we meet the service standard agreed to us with the client.
- Carry out any other assignment as may be given by the MD, and Head of Operations.
- Personally represent the TekniTeed brand professionally and ethically at all times.
Requirements
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- Candidates should possess an HND qualification with 2 – 4 years work experience.
HOW TO APPLY
Interested and qualified candidates should send their Curriculum Vitae (CV) to: [email protected] using the Job Title as the subject of the mail.
Deadline: January 14, 2023
Job Features
Job Category | Customer Service |