Our client, a key player in the Microfinance Banking Industry, is recruiting suitable candidates to fill the position below:
Job Title: Customer Service Officer
Location: Lagos
Employment Type: Full-time
Job Description
- Our Client urgently requires the services of an experienced Customer Service Officer who has worked in a Microfinance Bank or Micro finance Institution with a minimum of two years experience in Customer service
Responsibilities
- Providing introductory information to new customers
- Ensuring that customers are satisfied with products or services
- Following up with clients or customers to check that they’re still satisfied with any service
- Letting customers or clients know about additional products or services
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Escalating queries and concerns
- Troubleshooting common issues with a product or service.
Qualifications
- Interested candidates should possess an OND, HND, B.Sc Degree with 2-3 years experience.
- For Gender balance, our clients will prefer a female who resides within Ipaja, Gowon Estate, Iyana Ipaja of other close vicinities
Salary
N50,000 – N70,000 / Month.
Application Closing Date
31st January, 2024.
HOW TO APPLY
Interested and qualified candidates should forward CV to: [email protected] or [email protected] using the job title as the subject of the mail.
Job Features
Job Category | Customer Service |