Job Title: Customer Service Officer
Location: Lekki, Lagos
Job Description:
- Undertake administration duties such as accurately recording and making calls, word processing, filing, faxing and others.
- Manage postage of outgoing mail
- Carry out procedures to computer systems and client records
- Maintain client confidentiality at all times
- Maintain office equipment including services calls
- Warmly welcome clients and other visitors, determining their needs and ensuring that these are met in an efficient and friendly manner
- Promptly attend to incoming telephone calls, forward calls to appropriate staff members, and accurately record and distribute messages when required staff members are unavailable
- Ensure all communications, both internally and externally, are handled in a timely and professional manner.
Requirements
- A Degree with a minimum of 2 years work experience.
- Must live around Lekki, Victoria Island environs.
- Broad base of general clerical/secretarial skills, including filing, phone/front desk reception, and so forth.
- Outstanding customer service skills, including professionalism, ‘people’ skills, and the maintenance of confidentiality.
- Good basic administrative and organizational skills.
- Experience in organizing and maintaining moderately complex filing and records systems.
- Good reading, spelling/grammar and general writing and math skills.
Salary
N50,000 monthly
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Note: Only those who live around Lekki and it’s environs will be considered.
Deadline: September 30, 2021
Job Features
Job Category | Customer Service |