We are recruiting to fill the position below:
Job Title: Customer Service Officer
Location: Sango Ota, Ogun
Employment Type: Full-time
Job Description
- We are looking to recruit Customer Service Officer who will maintain a positive relationship with customers.
Job Responsibilities
- Maintaining a positive, empathetic, resilientand professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Requirements
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- A Female candidate is preferred for gender balance.
- High School Diploma, General Education Degree, or equivalent.
- Basic Knowledge of Computers especially (Microsoft Word and Excel).
- Ability to stay calm when customers are stressed or upset.
- Experience working with customer support.
- Must reside in Sango Ota and its Environs.
Experience:
- 0-2 Years working experience.
Salary
N35,000 – N40,000 monthly.
Application Closing Date
31st December, 2023.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Deadline: December 31, 2023
Job Features
Job Category | Customer Service |