JOB TITLE: Customer Service Representative
JOB LOCATION: Ipaja, Lagos
JOB DETAILS:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Creatively ensuring that clients are comfortable with our security brand
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of security operatives complains from different locations
- Ensure customer satisfaction and provide professional customer support.
- Candidate must reside within alimosho axis.
Application Closing Date
Not Specified.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
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Job Features
Job Category | Customer Service |