JOB TITLE: Customer Support
JOB LOCATION: Lagos
Employment Type: Full-time
JOB DETAILS:
- We are recruiting customer support representatives that excels in meeting customers’ expectations, from answering questions on products and services to processing orders.
- The preferred candidate will assist in investigating issues and resolving conflicts from customer complaints to ensure customer satisfaction.
Responsibilities
- Generating sales leads.
- Managing incoming calls.
- Building good relationships with clients.
- Resolving complaints and following up on resolutions.
- Identifying customers’ needs.
- Following procedures and policies.
Requirements
- Previous experience in customer service.
- Strong telephone etiquette.
- Familiarity with CRM tools.
- Excellent communication skills.
- Ability to manage multiple tasks at once.
Apply Now
Deadline: April 10, 2022
Job Features
Job Category | Customer Service |