JOB TITLE: Digital Channels Support Officer
Job Identification: 362
JOB LOCATION: Lagos
JOB DETAILS
- Review onboarding documents and implement on the required platforms
- Resolve all firstmobile/Firstmonie/USSD/online banking profile management issues
- Token management and dispatch
- Escalate issues requiring higher level of support
- Merchant and corporate profile admin support on digital channels
- Digital channel and ATM monitoring
Requirements
Education:
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- Minimum Education: First level Degree in any discipline
Experience:
- At least 2 years’ experience and willingness to learn is key recruitment criteria. Aptitude for web applications is an advantage.
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Deadline: November 16, 2021