JOB TITLE: E-Commerce / Online Manager
JOB LOCATION: Lagos
JOB DETAILS:
- Our client, a fast-growing restaurant and food outlet with a wide array of menus ranging from African dishes to continental cuisine served deliciously to her amiable customers is looking to hire an E-Commerce Manager who will be responsible for overseeing and managing the E-Commerce department of a company with a significant online presence.
- The suitable candidate will handle decision-making for the website, social media accounts and online advertising.
- They will also be responsible for the research and development of new online marketing strategies.
Job Description
- Develop and execute strategies to bring in prospect accounts and grow existing accounts to meet overall company plan and goals..
- Communicating product developments to prospective clients and old customers.
- Overseeing the development of marketing literature and advertising.
- Cultivate and maintain productive relationships with our customers to expand our reach with the account.
- Own brand integrity online, monitoring and enforcing policies across retailers.
- Manage all online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting
- Develop and implement an E-commerce strategy to improve website performance.
- Work with developers to improve website speed.
- Work with the marketing team to improve quality and traffic acquisition.
- Maintain current knowledge of industry trends, opportunities, channels, products, and competitors to be a trusted business advisor to accounts.
- Represent us at networking events, conferences and in-person meetings with accounts.
- Present the company and its products at an online and in-person meeting.
- Managing account and vendor relationship on day to day activity.
- Solve issues and conduct activities based on SOPs and escalate any urgent or repeating problems to help the team identify a solution.
- Build and analyze reports to help decision making.
- Liaising with various internal teams to drive process improvement and operational excellence.
Job Requirements
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- At least 4 – 5 years of proven work experience as an E-Commerce Manager, Social Media Executive or similar role, 2 years of which must have been in the Restaurant / Hospitality industry.
- Similar experience with an E-Commerce business in Nigeria.
- Operational knowledge of techniques required for market research and analysis.
- Sound knowledge of website management and E-Commerce usability.
- Proficient with Microsoft Office Applications, MS Access and others.
- Expert in written and verbal communication.
- A strong grasp of modern technology and social media is essential.
- An expert understanding of spreadsheets, databases, financial analysis, website design, search engine optimization, and e-marketing strategy will be key to fulfilling the many functions of the job
- A high level of professionalism.
- Have hands-on experience with E-Commerce site and operations.
- Entrepreneurial, optimistic and can work independently with minimal supervision.
- Passionate about providing solutions and solving issues in an ambiguous environment.
- Enjoy creating a simple process for complex problems.
- Track record of delivering results in a highly ambiguous environment.
- Startup or entrepreneurial experience.
HOW TO APPLY
Interested and qualified candidates should send their applications to: [email protected] copying [email protected] using the Job Title as the subject of the mail.
Deadline: July 20, 2021
Job Features
Job Category | Manager |