Job Title: Energy Sales Representative
Location: Lagos
Role Purpose
- Perform sales and marketing of electricity, accounting for energy delivered and driving collections of energy billed to the customer.
Role Accountabilities
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- Manage customer relationship on issues such as meter reading and customer record validation.
- Monitor Post Paid (PPM) machines physically when the need arises.
- Monitor meter readings through MRS app.
- Coordinate with other department in managing customer complaints on meter reading activities
- Perform on site activities/monitoring with regards to installed meters
- Supervise the Disconnection / Re-connection (DCRC) team.
- Perform cash drive activities
- Recommend tariff using IE application – I.E force.
- Capture new customer and periodically engage in tariff reclassification for customers.
- Customer accounts maintenance to avoid build-up of unrealistic debts (vacant premises, etc)
- Assist in carrying out other duties as requested by the commercial manager/ Undertaking manage and ESC
Minimum Requirements
- First Degree (B.Sc or H.N.D) in Marketing, Social Sciences or any relevant field
- Minimum of 1-year field experience in sales and marketing
- Understanding of the peculiar revenue collection challenges of the energy industry
- Basic computer proficiency (MS Excel, Word, Outlook)
- Technical Competencies
- Electricity Regulations and Policies
- Data Gathering and Analysis
- Focus Customer
- Customer Support
- Electricity Regulations and Policies
- Non-Maximum Demand Meter Reading
Apply Now
Deadline: February 9, 2023
Job Features
Job Category | Sales Representative |