JOB TITLE: Experienced Front Desk Personnel
JOB LOCATION: Ojodu-Ikeja, Lagos
Employment Type: Full-time
JOB DETAILS:
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments.
Requirements
- Candidates should possess an SSCE / GCE / NECO qualification with a minimum of 2 years work experience.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Deadline: January 10, 2022
Job Features
Job Category | Front Desk Officer |