Job Title: Facility / Relationship Officer
Location: Victoria Island, Lagos
Employment Type: Full-time
Job Description
- We are looking to hire a highly skilled Facility/Relationship Officer with experience in the real estate industry who will engage with clients and preserve trusting relationships.
- The ideal candidate should like interacting with people in various ways such as in person, through emails, and talking over the phone.
- You must possess excellent communication skills and maintain the core values of the organisation.
Work Duties
- Perform audits of facilities in all managed properties to identify gaps, make recommendations, close gaps and implement an action plan.
- Conduct proactive preventive checks on all facilities to avoid downtime.
- Ensure our properties are prepared ahead for tenant occupancy.
- Ensure all facilities meet government regulations and environmental, health and security standards.
- Market company properties for sale and leases.
- Manage complaints made to facility managers.
- Handle post-client and post-construction issues.
- Listen to and comprehend the client’s problems with the intent to solve them.
- Resolve client and resident complaints quickly and efficiently.
- Keep clients updated on the latest products to increase sales.
- Prepare and send weekly Newsletters.
Qualifications and Background
- Minimum of HND in Property Management or related fields
- 3 – 5 years of experience
- Experience working in the Nigerian Real Estate Industry is a plus.
- Proven experience working in an office environment
- Proficiency in the use of Microsoft Word and Excel.
- Good telephone etiquette.
- Ability to multitask.
- Excellent organisational skills
- Highly organised, thorough and detail-oriented.
- Superior problem-solving skills in business and everyday situations.
- Ability to apply critical thinking skills to resolve difficult issues.
- Ability to remain calm in frustrating situations.
- Effective written and oral communication abilities.
- Excellent recordkeeping and data entry skills.
HOW TO APPLY
Interested and qualified candidates should send their detailed CV and Cover Letter to: [email protected] using the Job Title as the subject of the mail.
Note: Only successful candidates will be contacted.
Deadline: May 26, 2023
Job Features
Job Category | Relationship Manager |