Job Title: Field Technician
Location: Ikeja, Lagos
Employment Type: Full-time
Description
- We are looking for a self-starter Field Service Technician to deliver the desired customer service experience.
- The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
Responsibilities
- Provide service and customer support during field visits or dispatches
- Tie workflow to schedule.
- Manage all on site installation, repair, maintenance and test tasks
- Diagnose errors or technical problems and determine proper solutions.
- Produce timely and detailed service reports.
- Operate vehicle in a safely manner and use field automation systems
- Follow all company’s filed procedures and protocols.
Requirements
- Technical Degree or Certification.
- Proven Field Service experience.
- Ability to troubleshoot, test, repair and service technical equipment
- English literacy.
- Ability to work flexible shifts and to adapt to changing work schedules.
- Familiarity with mobile tools and applications.
Application Closing Date
Not Specified.
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Job Features
Job Category | Engineering / Technical |