JOB TITLE: Franchise Collections Operations Officer
JOB LOCATION: Ilupeju, Lagos
Employment Type: Full-time
JOB DETAILS
- Monitoring of state, federal taxes, customs collections and other utility payments by branches and ensuring that these collections are remitted accordingly and support branches in collections transaction processing.
- Liaises with branches and service providers like Interswitch, E-tranzact, systems specs etc. on issues bothering on settlement and collections.
- Assist clients to retrieve credit notes from LASG RevPay platform and VAT filing request received.
- Ensures reconciliation of all central remittance collections accounts.
- Reconciliation, settlement and branch support for LIRS transactions.
- Sweep posting for LASG accounts.
- Failed transaction report monitoring.
- E-reciept retrieval for various State IGR collections and follow up with branches on hard copy receipt collections.
- Timely resolution of complaints and requests logged on the platform.
Qualification/Experience
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- B.Sc in Business Management or Commercial Degree applicable certifications
- At least 1 year experience in banking operations, ideally within the corporate financial service sector Knowledge/Technical and understanding of the various systems used within Collections
- Understanding of the interface between frontline service, sales and support functions
- Comprehensive understanding of banking transaction processes relevant to products and services offered to customers
- Computer proficiency in Microsoft Word and Excel
- Risk identification and assessment skills
- General knowledge of the Bank’s accounting practice.
Application Closing Date
Not Specified.
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Job Features
Job Category | Administration/ Office/ Operations |