Job Title: Front Desk / Client Service Officer
Location: Ikeja, Lagos
Job Description
- Develop effective communication platforms for clients and staff.
- Inspire repeat-business from clients.
- Monitor and measure client satisfaction.
- Liaise with different departments about client queries.
- Offer advice to clients on services and products.
- Develop surveys and capture client information.
- Participate in marketing campaigns.
- Deal with client requests and troubleshoot problems
Requirements
- Business Degree or related qualification.
- 2 – 5 years work experience.
- Strong communication skills.
- Ability to meet deadlines.
- Computer literacy.
- Calm, polite, and professional behavior.
- Reliable and self-motivated.
- General business knowledge.
- High service orientation.
- Monitoring and tracking of billboard campaigns.
How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as subject of the email.
Deadline: April 30, 2021
Job Features
Job Category | Customer Service |