Job Title: Front Desk Officer
Location: Lekki, Lagos
Employment Type: Full-time
Responsibilities
- Greet and welcome guests, clients, and visitors in a friendly and professional manner.
- Answer incoming calls, provide information, and direct calls to the appropriate department or person.
- Maintain a clean and organized front desk area, ensuring that it is well-stocked with necessary supplies.
- Manage visitor registrations and issue visitor badges while adhering to security procedures.
- Assist with scheduling appointments, meetings, and conference room bookings.
- Handle incoming and outgoing mail, packages, and deliveries.
- Maintain knowledge of company policies, services, and facilities to provide accurate information to guests.
- Collaborate with other departments to ensure smooth coordination and resolve any guest-related issues.
- Assist in administrative tasks such as data entry, filing, and photocopying.
- Handle customer inquiries and complaints, and provide appropriate solutions or escalate to the relevant department.
- Maintain confidentiality and handle sensitive information with integrity.
Requirements
- Candidates should possess relevant qualifications and work experience.
- Proven experience in a similar role or customer service position is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to handle multiple phone lines and manage a busy front desk area.
- Proficiency in using computer systems and office software.
- Professional appearance and demeanor.
- Strong problem-solving skills and ability to remain calm under pressure.
- Flexibility to work in shifts, including evenings, weekends, and holidays.
Salary
N50,000 – N80,000 Monthly.
Apply Now
Deadline: July 3, 2023
Job Features
Job Category | Front Desk Officer |