JOB TITLE: General Hotel Manager
JOB LOCATION: Ahiazu Mbaise, Imo
Employment Type: Full-time
JOB DETAILS:
- The Hotel General Manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests.
- He/she should be an ambassador for the brand and the hotel. Provide leadership and strategic planning to all departments in support of our service culture, maximize operations and guest satisfaction.
- Work Very closely with the hotel owners and other stakeholders. Responsible for managing the Hotels management team (HOD’s) and overall hotel targets to deliver an excellent Guest experience.
- The Manager would also be required to manage between profitability and guest satisfaction measures.
Responsibilities
- Manage hotel operations to improve performance as well as enhance the revenue earning capacity
- Strategically develop new business to maximize the earnings and wealth of the Hotel
- Market the hotel services and ensure the hotels/businesses are fully booked on a daily basis
- Implement an integrated company policy covering all the departments of the Hotel.
- Set up controls to minimize fraud to its barest minimum.
- Supervise compliance standards to the hotel rules and regulations and exercise disciplinary measures as needed in line with company policy
- Ensure guest services are up to standard in the hotel
- Effectively manage staff in order to maximize their potential and effectiveness.
- Reports to Management Daily, weekly and monthly
- Enforce excellent service delivery in the Hotel according to world-class standards and build customer loyalty
Requirements
- A University Degree in Hotel Management or a related field with Experience in opening, managing or re-positioning a hotel with a clear track record.
- At least 4 years experience in the hospitality industry as a General Manager or Asst. General Manager.
- Working knowledge of MS Office; knowledge of hotel management software
- Excellent customer service skills as well as a business mindset
- Demonstrable attitude in decision-making and problem-solving.
Salary
- N70,000 – N80,000 Monthly.
Application Closing Date
Not Specified.
HOW TO APPLY
Interested and qualified candidates should send their CV & Cover Letter to: [email protected] using the Job Title as the subject of the email.
Job Features
Job Category | Hospitality / Food Services |