Job Title: General Manager
Location: Lagos
Key Role & Responsibilities
- Oversee the development and implementation of strategic plans.
- Provide strategic guidance and oversight for the development and implementation of tactical and operational plans for all outlets.
- Oversee the development and implementation of a Standard Operating Procedures (SOP) manual to guide all activities in all outlets.
- Ensure the establishment and implementation of standard QSR supply chain policies and procedures in line with leading practices.
- Oversee the development and continuous update of a customer relationship management tool to prompt effective response to customer needs.
- Oversee and ensure full adherence to agreed recipe, menu/meal plans.
- Conduct regular site visits and spot checks to all outlets to monitor and ensure full compliance with defined food safety, cleanliness and hygiene policies and procedures.
- Ensure the timely and cost effective procurement and distribution of materials and equipment/tools between the central store and all outlets.
- Oversee the preparation of annual budgets and monitor implementation.
- Develop, implement and maintain necessary controls.
- Work with Finance/Accounts unit to ensure required measures are put in place to facilitate prompt payment to vendors for supply of materials.
Other Duties:
- Other duties that may be assigned.
Qualifications and Experience
- First Degree in Food Science & Technology, Catering or related fields.
- A post graduate degree and relevant certifications in Hotel Administration/Management or any related degree from a reputable university.
- Minimum of fifteen (15) years relevant work experience of which at least five (5) years must have been at a senior management level within a corporate catering/foods services.
- Fluency in English is essential, with superior oral and written communication skills.
Application Closing Date
Not Specified.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Job Features
Job Category | General Manager |