We are recruiting to fill the position below:
Job Title: Glover Specialist – Nigeria
Location: Lagos
Job Description
- Join us as a Glover Specialist and become a key member of Glovo’s local operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.
Job Responsibilities
- Recruit, train and onboard the entire fleet of Glovers (couriers) in the new city
- Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of Glovers
- Have a Data Sensitive approach, making sure that all the information is transferred to our database and reports
- Be responsible for all documentation and contracts of Glovers in the city
- Be there for the Glovers when they need support
- Take care of procurement, ensuring that all Glovers receive the work kit and are ready to spread the Glovo brand
- Ensure that all Glovers are properly trained and prepared to provide feedback to the Fleet Operations Manager
- Manage scheduling, attendance and general administration of Info-Sessions while supporting daily operations through operational supervision and analysis of KPIs
- Communicate effectively with the local Operations Manager on customer support processes and operations
- Improve processes on behalf of Glovers through projects (when necessary)
- Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
Requirements
What you will bring to the Ride:
- University Degree
- Have previous experience in on-demand fleet management
- Good communicator with ability and agility to solve problems
- Being highly motivated to work for a fast-growing startup
- Basic Excel and Data Interpretation Skills
- Enjoy learning and adapting to new technologies
- Have initiative, be proactive and autonomous – Glovo is also yours!
- Have good energy and like what you do, even on bad days
- Fluent in English
- An empathetic, inclusive and curious attitude
Benefits
We believe driven talent deserves:
- An enticing equity plan that lets you own a piece of the action.
- Top-notch private health insurance to keep you at your peak.
- Monthly Glovo credit to satisfy your cravings with zero delivery fees on all Glovo orders!
- Cobee discounts on transportation, food, and even kindergarten expenses.
- Discounted gym memberships to keep you energized.
- Flexible time off (uncapped vacation days) , the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
- Enhanced parental leave, and office-based nursery.
- Online therapy and wellbeing benefits to ensure your mental well-being.
- An external learning budget to fuel your thirst for knowledge and personal growth.
Application Closing Date
Not Specified.
Job Features
Job Category | Glover Specialist |