JOB TITLE: Graduate Maximum Demand Loss Reduction Officer
JOB LOCATION: Lagos
JOB DETAILS:
Role Purpose
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- To reduce commercial losses through regular MD customer surveillance, conduct meter accuracy testing, energy data analysis and periodic feeder loss investigation.
Responsibilities
- Joint Responsibility for grid energy reconciliation and compliance to Energy Account Policy by all stakeholders
- To ensure revenue optimization by giving detailed analysis and recommendations based on reconnaissance surveillance, uncovering and escalating energy compromise for MD customers.
- To minimize pre-agreed commercial losses by regular customer surveillance, spot meter accuracy testing, energy analysis, periodic feeder loss investigation.
- To ensure effective energy accounting/auditing of MD customers through adequate monitoring and tamper prevention initiatives in collaboration with internal stakeholders.
- To provide independent and unbiased feedback to management team on the true state of MD installations and infrastructure
- Prepare Weekly visitation plans based on escalations and customer complaints and performance reporting to Team Lead.
- Carry out periodic network patrolling activities that will ensure seamless hazard free environment and reduction in technical losses.
- Investigate and report on complaints assigned and provide technical inputs and recommendations on various investigations.
- Periodic surveillance checks for both MD customer and MD Ops team to ensure compliance to company policies
- Ensure close out of all feedback to internal stakeholders within agreed timelines.
- Manage Seal utilization reporting.
- To increase in customer (kWh) billing by spot checking possible migration of High Prime customers to MD.
- Ensuring SOPs are adhered
- Responsible for tracking monthly consumption trend viz-a-viz availability to uncover possible revenue leakage for both MD customers.
- To track customers previously billed penalty and follow up on payment with primary stakeholders
- Carry out any other duties as requested by the Team Lead and/or Head Revenue Protection & Enforcement Unit
- Carry out any other duties as requested by the Head, RPE
Minimum Qualifications
- Bachelor’s degree Engineering
- At least 1-3 years relevant work experience from related sector/ organization
Deadline: March 31, 2021
Job Features
Job Category | Graduates / Freshers |