Full Time
Posted 6 months ago
We are recruiting to fill the position below:
Job Title: Guest Service Agent
Location: Samonda, Ibadan – Oyo
Employment Type: Full-time
Key Responsibilities
The successful candidate will among others do the following:
- The position manages guests’ reservations and attends to their enquiries and complaints promptly.
- He is responsible for the checking in and out of guests.
- He ensures guests’ privacy, and ensures guest complaints are promptly and adequately addressed.
- He ensures that daily sales report is transmitted to the management.
- Hhe ensures comprehensive preparation of hand over note as shift report to another colleague to follow-up
- Ensure the hygienic condition of the guests’ rooms and promptly report of out of order rooms for quick action.
- Promptly address and report any noticed breach of the guest house values, standards and policies by any guest.
Personnel Specifications
- The applicant must possess a National Diploma in Social Sciences or Hotel and catering Management with minimum of 2 years cognate experience from reputable hotels or guest houses.
- Must possess good interpersonal, communication and relational skills.
- Must possess ability to handle and solve customer’s problem promptly.
- Must be computer literate, a team player; flexible, not easily provoked, highly sensitive and security conscious, customer-centric and always hungry for and able to deliver timely results.
Application Closing Date
8th December, 2023.
HOW TO APPLY
Interested and qualified candidates should send their Applications attaching a typed CV and photocopies of their Credentials to the “General Secretary / CEO” via: [email protected] using the Job Title as the subject of the mail.
Note
- Only shortlisted candidates will be invited for an interview.
- Only male applicants will be considered.
Deadline: December 8, 2023
Job Features
Job Category | Guest Service Agent / Associate |