Laim Hotel is recruiting candidates for a Guest Service Agent (Receptionist).
JOB TITLE: Guest Service Agent (Receptionist)
JOB LOCATION: Osogbo, Osun
Report to: Front Office Manager
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JOB DETAILS:
- The Guest service agent (Receptionist) will be required to conduct his / her duties in a courteous, safe and efficient manner, in accordance with the company policies and procedures, ensuring that the highest level of service and communication is maintained.
Job Description
- Ensure each and every guest are treated in a warm, friendly, efficient and accurate manner.
- Assist guests with check-in and check-out processes (verifying registration, address and credit information, balancing bank, posting charges).
- Go above and beyond to provide assistance, assist with luggage, directions wake up calls, future reservations, etc.
- Coordinate all guest requests, inform guests of hotel services, features and room amenities.
- Provide pick up and drop off services to guests.
- Always be aware and attentive to all guestТs needs.
- Ensure guest / member comfort and convenience at all times.
- Liaise with housekeeping to ensure proper cleaning of rooms as appropriate and in a timely manner.
- Ensure check-in and check out processes and policies are followed.
- Constantly check all machines and equipment to ensure proper running of the front desk.
- Carry out other duties as directed by the Front office manager.
Requirements
- Minimum qualification of HND or B.Sc in any related discipline and a 4 years working experience with knowledge about front-office software i.e OPERA,etc
Method of Application
Interested and qualified candidates should send their CV and cover letter to: [email protected] using the “Job Title” as the subject of the email.
Deadline: August 16, 2020
Job Features
Deadline | 16th August, 2020. |