Job Title: Head, Business Operations
Location: Yaba, Lagos
Employment Type: Full-time
Job Summary
- The Head, Business Operations has the primary responsibility of managing all business operations and setting goals across the organization.
- Tracking business results, performing cost-benefit analyses and monitoring business KPIs is critical to the role.
- The Head of Business Operations will drive operational excellence, manage business risks, optimize processes and resources, monitor business performance, and contribute to the strategic direction of the organization.
Duties & Responsibilities
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- Strategic Planning: Developing and implementing the overall strategic direction and operational plans for the organization, aligning them with the firm goals and objectives.
- Business Process Improvement: Identifying opportunities for process optimization, efficiency enhancements, and cost reduction across different operational areas.
- Risk Management: Assessing and managing operational risks, including compliance, regulatory requirements, and internal control frameworks.
- Monitor financial data and recommend solutions that will improve profitability.
- Coordinate with the HR department to ensure hiring plans meet business needs.
- Financial Management: Collaborating with finance teams to develop and manage budgets, monitor financial performance, and analyze financial reports.
- Operational Excellence: Driving operational excellence initiatives to enhance productivity, customer satisfaction, and service delivery. This may involve developing and monitoring key performance indicators (KPIs), setting performance targets, and implementing continuous improvement practices
- Regulatory Compliance: Staying updated with relevant regulations, industry standards, and legal requirements.
- Reporting and Analysis
- Crisis Management
Qualifications / Requirements
- Minimum education level – First Degree in Business Management Science, Administration or other relevant field from a reputable academic institution.
- A Master’s in Business Administration, Post-graduate qualification(s) or professional membership is relevant.
- 7+ years of experience in Business Management.
- Proven experience working within the financial sector.
Application Closing Date
Not Specified.
HOW TO APPLY
Interested and qualified candidates should forward their Applications to:[email protected] using the Job Title as the subject of the email.
Job Features
Job Category | Business Manager |