Job Title: Head, Executive Banking
Location: Walter Carrington Crescent, Lagos
Job Type: Full-time
Business Segment: Personal & Private Banking
Summary
- To ensure the implementation of the Prestige / Executive Banking value proposition and its financial and non-financial objectives in alignment with the overall Affluent Clients requirements through a team of Prestige / Executive Bankers.
Essential Functions
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- Accountable for overall risk management and adherence to all governance standards for the continued sustainability of Prestige / Executive Banking.
- Analyses internal inefficiencies and its impact on clients and staff members who are servicing the client and puts appropriate action plans in place.
- Continually provides feedback to ensure that the products and services of the bank meet the needs of the client.
- Drives operational efficiencies and cost optimisation across the portfolio.
- Drives respective income statement elements to achieve desired ROE and CTI for Prestige / Executive Banking.
- Drives satisfactory audits and ensures that there are no repeat unsatisfactory findings as gauged by operational losses.
- Enables integrated ways of working and collaboration across the value chain to deliver for the client.
- Ensures alignment to the People and Culture standards with regards to all employee-related matters.
- Ensures profitability of the Prestige / Executive Banking portfolio through the identification of opportunities, actively managing customer migration between segments and sub-segments, etc.
- Ensures successful retention of existing customers to strengthen and expand relationships.
- Ensures that client requirements (e.g., product, services or value adds) are met in consultation with internal stakeholders (e.g., Product, Distribution, Digital, etc.).
- Ensures that risks are mitigated, and that appropriate, proactive recovery and resolution plans are in place to protect Prestige / Executive Banking from any untoward event.
- Ensures the delivery of seamless multi-product client experiences to address life events, distributed through client engagement platforms.
- Identifies adverse trends and opportunities within the market and puts appropriate action plans in place.
- Identifies current and potential employee skill requirements in consultation with the People and Culture function.
- Accountable for overall risk management and adherence to all governance standards for the continued sustainability of Prestige / Executive Banking.
- Analyses internal inefficiencies and its impact on clients and staff members who are servicing the client and puts appropriate action plans in place.
- Continually provides feedback to ensure that the products and services of the bank meet the needs of the client.
- Drives operational efficiencies and cost optimisation across the portfolio.
- Drives respective income statement elements to achieve desired ROE and CTI for Prestige / Executive Banking.
- Drives satisfactory audits and ensures that there are no repeat unsatisfactory findings as gauged by operational losses.
- Enables integrated ways of working and collaboration across the value chain to deliver for the client.
- Ensures alignment to the People and Culture standards with regards to all employee-related matters.
- Ensures profitability of the Prestige / Executive Banking portfolio through the identification of opportunities, actively managing customer migration between segments and sub-segments, etc.
- Ensures successful retention of existing customers to strengthen and expand relationships.
- Ensures that client requirements (e.g., product, services or value adds) are met in consultation with internal stakeholders (e.g., Product, Distribution, Digital, etc.).
- Ensures that risks are mitigated, and that appropriate, proactive recovery and resolution plans are in place to protect Prestige / Executive Banking from any untoward event.
- Ensures the delivery of seamless multi-product client experiences to address life events, distributed through client engagement platforms.
- Identifies adverse trends and opportunities within the market and puts appropriate action plans in place.
- Identifies current and potential employee skill requirements in consultation with the People and Culture function.
Qualifications
- Minimum of Bachelor’s Degree in Business Commerce or any related course.
- Total number of 5 – 10 years of experience in the financial services sector
- 1 – 2 years exposure to the development, design and enablement of segment value propositions.
- Understanding of digital, open banking and platform integrations.
- 3 – 4 years experience in consumer banking, including managing a team of bankers.
- Knowledge and experience of prestige consumers, their needs and their markets gained from industry experience.
- Experience in managing an income statement and balance sheet.
Behavioural Competencies – Essential:
- Developing Strategies
- Embracing Change
- Empowering Individuals
- Establishing Rapport
- Generating Ideas
Technical Competencies:
- Customer Understanding ( Consumer Banking)
- Economic Capital Management
- Risk Reporting, Risk/ Reward Thinking
- Write Effective Communications
Application Closing Date
Not Specified.
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Job Features
Job Category | Banking / Insurance |