JOB TITLE: Head of Q-commerce
JOB LOCATION: Lagos
Your Work-life Opportunity
- The way we manage our company is built on the belief that by giving a WOW service to our clients, we will be able to change the delivery market. How are we doing it? By paying attention to all the details. Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivering their products in less than 30 mins.
- The way we want to grow is by making everything in cities immediately accessible. To reach this goal we need a 360, analytical, and results driven person to lead the quick commerce business in a startup where time is a crucial factor.
- You will act and operate as a startup within our company, so you must be a builder.
Be a Part of a Team Where You Will
- Build and maintain relationships with the top retail & grocery partners in Nigeria.
- Lead the commercial team to onboard new partners on our platform and the account management team to make active partners grow
- Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. Track and reporting of performance metrics.
- Be the owner of groceries, retail & micro fulfilment centres P&L.
- Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling)
- Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties
- Get feedback from our partners and translate it into product, marketing and operations improvement
- Give visibility using analytical reports to the main stakeholders of the project status and follow up on next steps
- Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.
- Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.
You Have
- 7+ years of experience in fast-paced environments (FMCG, retail, startups, top consulting firms, top internet firms)
- Be driven to build a business from scratch, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented
- Ability to hire, manage and retain a top talent team
- Experience in understanding retail business, as well as revenue dynamics and drivers.
- Know how to negotiate and build your way into a super deal with big retail players
- Data-driven mentality: takes decision based on data and makes business judgment when necessary
- Ability to find smart and elegant solutions to complex, multi-disciplinary problems
- Proficiency in English.
- An empathetic, inclusive and curious attitude.
Experience our Glovo Life Benefits
- Enticing equity plan (if applicable)
- Top-notch private health insurance
- Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
- Discounted gym memberships
- Flexible time off (take the time you need) and hybrid working model (own your time)
- Enhanced parental leave including nursery support!
- Online therapy and wellbeing benefit.
What you’ll find when working at Glovo:
- Gas: Driven to deliver quality results quickly
- Good Vibes: Bring positivity and communicate openly
- Stay Humble: Self-aware and open to learning
- Care: Uplift people and the planet
- Glownership: Act as proud owners
- High Bar: Focus on Top Performance.
Application Closing Date
Not Specified.
Apply Now
Note: We are always looking for the best candidates, so if you think you would be a good fit even if you don’t meet 100% of the requirements we would love to hear from you!