JOB TITLE: Head, Operations
JOB LOCATION: Lagos
Job Type: Full time
Sector: Transportation
JOB DETAILS:
- Head Operations responsibilities include oversee operational daily activities across cross functional units, designing policies, overseeing customer service and implementing technology solutions.
- Provide leadership and strategic direction to the organization and ensure growth, profitability and return on investment on its activities.
Skills and Capabilities
- Lead and manage operations and supply chain activities, including but not limited to procurement, logistics, transportation, warehousing, inventory management, customer service.
- Management of the company’s fleet and mechanical handling equipment’s (MHE)
- Interface with other business units’ managers – planning, sourcing, procurement, logistics, engineering, assets/facilities, operations, warehouse, inventory, transport and distribution to ensure the organization desired objectives are met
- Track key performance indicators on operations activities including timeliness, lead time, total cost of ownership (TCO), supply scheduling, routing planning, inventory optimization, obsolescence, service delivery and costs savings.
- Manage the organization’s planning, finance, human resources, sourcing, procurement, logistics, warehouse, inventory, quality control, security and annual costs.
- Ensure employee compliance with organization’s health, safety and environmental (HSE) policies.
- Manage the Company’s supply chain and coordinate the maintenance of the company’s fleet
- Inventory and warehouse management
- Manage customer database and ensure open communication with major customers
- Ensure smooth and successful deliveries
- Create and manage the website and mobile app
- Work closely with the Sales and Market department on sales and marketing strategies
- Conduct risk management exercises and develop risk mitigation strategies.
Qualifications
- First Degree from a reputable tertiary institution in Transport, Business Administration, Economics, Marketing & Sales, or related field
- Minimum of 5 years relevant experience in a similar role
- M.Sc/MBA is an added advantage
- Professional certification in logistics and supply chain
- Strong knowledge of logistics management for efficient service delivery
- Proven track record of successful distribution and logistics management
- Excellent analytical, problem-solving and organizational skills
- Experience leading and managing a sizeable team.
- Expertise in logistics, inventory and warehouse management.
- Excellent analytical, problem-solving and organizational skills.
Application Closing Date
Not Specified.
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Note: All applications will be treated in confidence. Only eligible candidates will be contacted.
Job Features
Job Category | Administration/ Office/ Operations |