Job Title: Head, Operations
Location: Ajah, Lagos
Employment Type: Full-time
Job Description
- The Operations Manager reports directly to the CEO and oversees the general operations of the company.
- The primary emphasis for this position focuses on operations management, human resource management, and inter-departmental coordination.
- The Operations Manager reports directly to the CEO and oversees the general operations of the company.
- The primary emphasis for this position focuses on operations management, human resource management, and inter-departmenta`l coordination.
Primary Duties and Responsibilities
Advertisements
- Administering a system of quality control in the company’s operations.
- Establishes and ensures departmental guidelines and performance standards are met.
- Assumes leadership role in strategic planning and establishing short and long-range goals.
- Initiates program planning in support of goals.
- Develop in conjunction with the managers of the company, plans for the growth and development of the company and the expansion or improvement of company services.
- Administers a strong performance-oriented culture. Confers with Unit Managers to ensure customers receive effective and responsive service, staff are well-informed and are customer service oriented.
- Assumes a leadership role in developing and maintaining on-going customer service programs.
- Confers with HR to ensure proper human resources operations, in the recruitment, hiring, mentoring and evaluating unit managers.
- Assists in the planning and implementation of all training sessions.
- Assists in maintaining standards of safety for staff, as defined by Environmental Health and Safety regulations.
Requirements
- Candidates should possess a Master’s Degree qualification
- Applicants must have minimum of 5 years work experience in consulting industry
- Applicants must have worked in a well structured and processes driven environment.
- Applicants must have strong background in policy and process design and management.
- Applicants Must be Available for immediate resumption.
- Background in law will be an added advantage.
- Applicants must reside within Lekki – Awoyaya axis.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Deadline: March 20, 2023
Job Features
Job Category | Administration/ Office/ Operations |