Head, Service Delivery at Leading Multinational Company.
JOB TITLE: Head, Service Delivery
JOB LOCATION: Nigeria
Ref: HSD
JOB DETAILS:
- Manage the service delivery team for Experience Centre & Innovations road map.
- Responsible for smooth e-2-e (End to End) Service Delivery.
- Handle all the escalations related to service delivery, internally & externally.
- Manage partners and vendorsto deliveron customer requirements.
- Responsiblefor excellent service delivery.
- Design and manage customer interaction to meet or exceed customer expectations.
Qualifications
- Relevant University Degree in Economics, Marketing or Business related discipline is preferred.
- Relevant post graduate or professional qualification will be an added advantage.
Experience:
- Minimum of 12 years in service delivery and customer service in an experience center or a retail outlet.
Remuneration
- The position attracts competitive remuneration
Method of Application
Interested and qualified candidates should send their CV with a scanned passport Photograph to: [email protected] using the “Reference” as the subject of the email.
Deadline: September 29, 2020
Job Features
Job Category | Supply Chain/ Store |