Posted 4 years ago
Global Accelerex Limited is a leading provider of payment and business management solutions incorporated and based in Nigeria. Our business solutions help organizations across economic sectors, to effectively and efficiently manage distribution, marketing, sales, and positioning of their products and services.
Job Title: Head, System Operations
Location: Lagos
Job Purpose
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- Responsible for coordinating operational activities for the System Operations unit. This entails planning, implementation and monitoring of operations, strategies and policies in order to effectively support and drive the achievement of the company’s business objectives.
Job Requirements
Education:
- First Degree, with related professional qualification. MBA will be an added advantage.
- Certified Microsoft Certified System Engineer and/or CCNA/comparable certification
Experience:
- Minimum of 7 years experience, at least 5 of which must be at managerial level in a Bank or financial institution managing an ITIL framework based operations support team.
- Hands on experience in managing SLAs under a 24×7 service operations
Knowledge:
- Excellent knowledge of the industry and of competition
- Good knowledge of economic and market environment
- Strong product knowledge
- Computer knowledge and IT proficiency
- Business development / product Manager experience.
Skills/Competencies:
- Strategic thinking and management
- Good managerial & leadership skills
- Clearing / Transaction Processing & Settlement
- Risk Control & Governance
- Marketing / Sales
- Business / Product Development
- Channel Management
- Customer Relationship Management
- Client Industry Knowledge
- Budget Planning & Control
- Financial Accounting
- Data Gathering and Analysis
- Cost Optimization
- Process Improvement
- Project Management
- Business / Operational Strategy
- Negotiation Skills
- Stress Tolerance/Performance Under Pressure/Resilience
- Coaching/ influencing and supervisory disposition.
How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as subject of the mail.
Job Features
Job Category | Administration/ Office/ Operations |
Deadline | 18th November, 2019. |