Job Title: Home Appliance Service Centre Manager
Location: Lagos
Job Description
- We are looking to hire a Home Appliance Service Centre Manager, who will be responsible for ensuring high customer satisfaction through timely value added services while enhancing the revenue for profitability & growth, and also ensure accuracy of all internal & external processes.
Education / Experience / General Requirements
- B.Sc / HND in an Engineering, Science or related field from an accredited institution.
- Minimum 5 years of relevant experience. Experience in a similar service centre will be preferred.
- Prerequisite knowledge of Administrative, Financial, Communication, Managerial, and Analytical is necessary.
- Knowledge on the handling and management of internal & external customers including Service technicians, Call Centre Agents, Sales team, Help Desk team, and other relevant parties
- Experience in developing processes, drawing up policies and putting procedures in place.
- Complaints handling.
How to Apply
Interested and qualified candidates should send their CV to: [email protected]clearly indicating the “Job Title” as the subject of your mail.
Note: Only shortlisted candidates will be contacted.
Job Features
Job Category | Manager |
Deadline | 31st January, 2020. |