Our client, a leading medical clinic, is recruiting to fill the position below:
Job Title: Hospital Manager
Location: Lagos
Employment Type: Full-time
Job Summary
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- As the Clinic Manager, you will be responsible for overseeing the daily operations of the clinic.
- You will manage the administrative staff, handle patient complaints, and ensure optimal patient care and clinic flow.
Responsibilities
- Manage and supervise the center’s operations and activities, with full responsibility for all operational functions including Front and Back Office, HR, IT, Maintenance, Finance/Accounting, and Marketing/Business Development.
- Coordinate process improvement and transformation process.
- Facilitate effective clinical workflow development and implementation.
- Manage, build, and develop a team capable of delivering the targeted results.
- Develop standard operating protocols, monitor performance, identify areas for improvement and optimization and lead execution of related initiatives.
- Manage client experience, ensuring satisfaction through timely delivery of service to maximize client retention.
- Ensure quality service and implementation of clinical best practices, constantly monitor levels of service quality and devise strategy to improve any shortfalls.
- Develop and execute clear marketing and business development strategy.
- Communicate effectively and build strong relationships with key stakeholders, including partner hospital management, clinical teams, suppliers, strategic partners, and external advisors.
- Ensure all documentation, record keeping is carried out timely.
- Develop center budget and track performance against budget.
- Manage and regulate stocks and supplies of consumables.
- Ensure all payments, collections from clients are deposited to banks and maintain accurate accounting records.
Requirements
- Candidates should possess a B.Sc / HND certificate
- 10 years of experience in healthcare Operations Management
- Minimum of 5 years in the medical industry
- Basic IT understanding is a plus.
Salary
N400,000 – N500,000 / month.
Application Closing Date
16th January, 2024.
Deadline: January 16, 2024
Job Features
Job Category | Hospital Manager |