JOB TITLE: Hotel General Manager
JOB LOCATION: Imo
JOB DETAILS:
- The Hotel General Manager is responsible for all aspects of operations at the hotel, to day to day staff management and guests. He/she should be an ambassador for the brand and the hotel.
- Provide leadership and strategic planning to all departments in support of our service culture, maximize operations and guest satisfaction.
- Work Very closely with the hotel owners and other stake holders. Responsible for managing the Hotels management team (HOD’s) and overall hotel targets to deliver an excellent Guest experience.
- The Manager would also be required to manage between profitability and guest satisfaction measures.
Responsibilities
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- Manage hotel operations to improve performance as well as enhance the revenue earning capacity
- Strategically develop new business to maximize the earnings and wealth of the Hotel
- Market the hotel services and ensure the hotels/businesses are fully booked on a daily basis.
- implement an integrated company policy covering all the departments of the Hotel.
- Set up controls to minimize fraud to its barest minimum.
- Supervise compliance standards to the hotel rules and regulations and exercise disciplinary measures as needed in line with company policy
- Ensure guest services are up to standard in the hotel
- Effectively manage staff in order to maximize their potential and effectiveness.
- Reports to Management Daily, weekly and monthly
- Enforce excellent service delivery in the Hotel according to world-class standards and build customer loyalty.
Requirements
- At least 4 years’ experience in the hospitality industry as a General Manager or Asst. General Manager.
- A University Degree in Hotel Management or a related field with Experience in opening, managing or re-positioning a hotel with clear track record.
- Working knowledge of MS Office; knowledge of hotel management software
- Excellent customer service skills as well as business mindset
- Demonstrable attitude in decision-making and problem-solving.
Monthly Salary
N80,000.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Deadline: December 31, 2021
Job Features
Job Category | Hospitality / Food Services |