JOB TITLE: Information Technology (IT) Administrator
JOB LOCATION: Head Office, Lagos
JOB DETAILS:
- Monitor Information Technology (IT) operations ensuring the enterprise networking and security is operating at optimum performance and execute corrective measures; Maintain and support both hardware and software
Responsibilities
- Upgrade and manage Information Technology (IT) hardware and resolve issues related to Local Area Network (LAN), Wide Area Network (WAN) and network infrastructures
- Regular maintenance of operating systems, workstations, servers, fire control systems, access control and others
- Render technical supports to Business Units and serve as a back end support Administrator on technical issues to the Company’s Helpdesk Specialists and other Information Technology (IT) Administrators
- Manage and maintain user accounts on Microsoft 365, critical cloud storage, provisioning, controlling storage allocated to systems and users
- Install new software releases and system upgrades; evaluate and install patches, deploy bit locker, checkpoint Virtual Private Network (VPN) and identity agent across all workstations and platforms
- Check security breaches, perform anti-virus check, document site configuration, review event logs, and troubleshoot reported problems
- Monitor Microsoft Dynamic Navision, manage and administer Microsoft SQL 2019 to support database
- Responsible for the enterprise network and in an undesirable event that the site’s network is experiencing problems escalate to the Group Information Technology (IT) department.
- Monitor Service Desk ticketing system (Jira) and offer remote support
- Support development or Enterprise Resource Planning team in maintaining a continuous software deployment and configuration model
- On-Call support for any Information Technology-related emergencies twenty four hours
Qualifications & Experience
- Bachelor’s Degree or Higher National Diploma (HND) in Computer Science, Information Technology or other Information Technology (IT) related studies
- 7 – 10 years work experience as IT Administrator or Systems Administrator
- Microsoft Certified Professional (Solution Expert, Associate)
- CompTIA, Networking or ITIL and CCNA will be an added advantage
- Knowledge of system security (e.g. intrusion detection systems), data backup, and disaster recovery
- Knowledge of workstation imaging (procedures and tools)
- Knowledge of Active Directory and networking and Microsoft 365 and Server Operating System
- Ability to interact professionally with all levels of personnel and pay attention to details
- Project Management Professional
Competency and Skill Requirement:
- Advanced knowledge of Azure Active Directory, On-Premise AD, DNS, SSO, AD Certificate Services, and other Windows-based management services
- Knowledge of Microsoft Endpoint Configuration Server (SCCM)
- Knowledge of IT infrastructure systems like firewalls, VPNs and Active Directory
Deadline: November 26, 2022
Job Features
Job Category | Information Technology / ICT |