JOB TITLE: IT Analyst (ERP & Ecommerce)
JOB LOCATION: Nigeria
JOB DETAILS:
Principal Duties and Responsibilities
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- Update and manage the ERP and the Ecommerce system to ensure it provides the company with proper business solutions and accurate results.
- Plan and coordinate testing changes, upgrades and new services, ensuring systems will operate correctly in current and future environments.Analyse and report changes in online sales to a team of e-commerce sales so they are well-informed when making business decisions.
- Periodically measures the success of a company’s online retail presence.
- Analyse data processing modules and identify areas of enhancements and improvements.
- Update and manage ERP and Ecommerce application system documentation.
- Manage engagement risk, project economics, planning and budgeting and accounts receivable.
- Provide procedures and reports to identify and resolve data integrity issues.
- Share crucial information about the organization’s ERP initiative including ROI, financial predictions, database migration processes.
- Create and Implement training procedures directly related to the organization’s ERP and Ecommerce Including training of staff and end-users in support mechanisms.
- Develop detailed documentation for system enhancements and business cases assisting enhancement requests.
- Ensure system issues are resolved on time and efficiently to meet Accounting and Finance team’s deadlines.
- Ensuring the uptime of the ERP and Ecommerce system and escalate all hardware related issue as soon as possible.
- Providing technical support across the company (this may be in person or remotely)
- Setting up ERP and Ecommerce accounts for new users and passwords
- Directing unresolved issues timely to the project vendor
- Assist in the execution of the IT audit plan and system support.
- Record events and problems and their resolution in logs and reports.
Education Qualification
- Bachelor’s Degree in Computer Science or a related course.
- Finance Essentials in Microsoft Dynamics 365 Business Central/Microsoft Dynamics 365 Fundamentals Finance and Operations Apps/ any MS Dynamics Certification
- Oracle SQL/OCA/Azure Fundamentals/Microsoft Database Administrator
Knowledge Requirements:
- Ability to gather complex business requirements, process flows, and use-case scenarios.
- Ability to identify and resolve MS dynamics, LS central and LS retail issues.
- Equipped with strong SQL skills.
- Knowledge of Database System.
- Time Management
- Effective communication skills (Spoken and written).
- Ability to effectively train staff as well as prepare reports target for management.
- Working knowledge of remote access solutions and proxies.
- A Keen eye for detail
- Customer-oriented and cool-tempered
- Ability to diagnose and resolve application issues.
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Deadline: May 31, 2021
Job Features
Job Category | Analyst/ Quality Control |