Job Title: IT Officer
Location: Apapa Oshodi Expreessway, Lagos
Job Responsibilities
- Provide comprehensive support to the Automotive IT Manager in project execution and closure
- Perform resolution of IT related hardware, software and network issues within Automotive entities
- Assist in the receipt of IT related hardware, software and network issues
- Analyze and/or resolve hardware, software, and application problems
- Participate in IT project planning and execution
- Gather information necessary for service performance evaluation against IT Unit Core Business objectives
- Analyze, detects, identifies and correct technical problems and deficiencies, ranging from network issues, collaboration tools and business applications
- Maintain up-to-date record on Network infrastructure
- Maintain up-to-date IT asset database
- Create and maintain activity log report indicating problem and solution
- Rotation of backup tapes
- Prepare and submit periodic activity/ reports to the IT Manager
- Resolve IT Projects related issues and attend to service requests from employees within Automotive divisions
- Perform any other duties as assigned by the IT Manager
- Provide first level support for ERP issues
- Provide adequate support for Microsoft 365 Productivity and collaboration tools
- Excellent communication and interpersonal skills
Requirements
- BA / B.Sc. or equivalent in Information Technology or related discipline
- 3 years cognate experience
Skills:
- Strong understanding of Network Infrastructure, configuration of routers and switches, knowledge of VOIP will be an advantage
- Server Infrastructure-Windows Server Roles and Features
- Great knowledge of Windows 10
- Microsoft collaboration tools (Outlook, Forms, Teams, etc.)
- CCNA and MCITP or other relevant certifications will be an advantage
- Good understanding of IT Service Management process and tools
- Ability to multi-task and prioritize
- Excellent problem-solving skill, must possess an analytical mind
- Excellent customer centric attitude
- Business application Knowledge.
Salary
Very Attractive.
HOW TO APPLY
Interested and qualified candidates should send their tailored CV to: [email protected] using the job title as the subject of the mail.
Note: Any application received after the deadline will be automatically rejected.
Deadline: February 24, 2023
Job Features
Job Category | IT Services and IT Consulting |