JOB TITLE: IT Officer
LOCATION: Victoria Island, Lagos
Employment Type: Full-time
Job Responsibilities
- Be a focal point Resolve internal customer issues reported in a timely manner using central Help Desk system
- Support different technical and non-technical teams both in Israel and with remote IT team in Lumos territories.
- Install and setup Office IT devices and peripherals (PCs, Servers, Printers, Network elements)
- Problem solving for all IT issues (within SLA) including local and remote support, Hardware, Software security and connectivity.
- Find hardware and software solution including computers and add-ons, network and security equipment, combined solution, etc.
- Work to maintain Company shared application Software and system widely used (e.g. Global Mails, Shared documentation, development tools)
- Handle Proactive desktop solution deployment (e.g., PC and Mobile Backup, Anti-Virus / Malware, etc.)
Requirements
Personal qualifications:
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- Qualification: Bachelor Degree, HND,
- Excellent English (written and verbal)
- Highly motivated, goal driven, Can-do approach.
- Ability to think “out-of-the-box” and develop creative solutions.
- Service oriented.
- Independent and passionate self-Lerner.
- Exceptional communication and organizational skills.
- Proven Ability to work under pressure, excellent time management skills.
- Have a proactive approach: continuously improving via procedures and tools implementation.
- Hard worker, willingness to work overtime and meet hard deadlines.
- Team Player.
Professional qualifications– Must have:
- Min 3 years’ experience
- Extensive experience in IT systems, network, and related technologies
- Experience with IP telephony and FreePBX – call center support
- Deep knowledge with Active Directory
- Deep knowledge with VMware
- End user support
- Networking setup and troubleshooting including network equipment.
- Switches
- FWs
- Routing (LAN & WAN)
- Excellent knowledge in windows environments
- PC hardware hands-on experience, including laptops, PCs and servers.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Deadline: February 6, 2021
Job Features
Job Category | Administration/ Office/ Operations |