JOB TITLE: IT Officer, SharePoint Engineer
JOB LOCATION: Abuja
Job Type: Full time
JOB DETAILS:
- The SharePoint Engineer is responsible for monitoring, troubleshooting, and providing IT Support to users across MSH (Management Sciences for Health) globally.
- Leveraging his/her expertise in Sharepoint, this role is expected to create and manage the SharePoint sites of different clients across the organization and to provide solutions to site administration issues.
- In addition, the role will include advising and recommending on the best Sharepoint solutions based on the requirements.
SharePoint (40%):
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- Manages SharePoint Tenant across the organization to ensure all SharePoint sites are being monitored and maintained.
- Administers SharePoint Online, Microsoft Teams, OneDrive, and Power Platform.
- Documents and manages organization-wide policies for SharePoint administration
- Analyzes and reviews SharePoint metrics to ensure optimal performance and health
- Maintains a list of SharePoint sites, their owners, and policies
- Holds a quarterly communication with site owners regarding guidelines, quality, and policies
- Provides monthly updates on new features and functionality that can be used throughout MSH
- Maintains regular communication through the intranet, Yammer, and Friday Focus on SharePoint news and training events
- Provides technical support and guidance to the IT department and across the organization regarding Microsoft 365 and other business productivity technologies
- Identifies, recommends, designs, and implements new technologies within M365, or improvements to existing systems.
- Provides support for SharePoint Online, Microsoft Teams, and related technologies to IT and other functional teams, Power Users, Change Champions, and general users.
- Collaborates with MSH’s IT and Business Unit Teams regarding implementing Office365. Gathers requirements to determine technology solutions for business challenges and problems.
- Engages SharePoint site users actively for training and to respond to feedback and questions.
- Provides support for site creation and site maintenance daily.
- Monitors Office 365 message center and roadmaps for changes affecting the organization and provides communication and adoption resources.
Guidelines, Standards, and Processes (25%):
- Designs, develops, and manages SharePoint sites by defining and documenting guidelines, standards, and processes
- Defines the archiving process for shutting down sites
- Provides training for SharePoint end users and site owners as needed
- Respond to technical queries as needed.
Technical Support (25%):
- Creates SharePoint sites and troubleshoot issues for Site Owners and users
- Provides recommendations on best practices for organizing, sharing and managing SharePoint sites
- Manage access, permissions, and policies for SharePoint sites
Other (10%):
- Participates in IS and MSH meetings to provide regular status updates and keep up to date with organization and other group activities.
- Participate in mandatory Performance Development Cycle and complete annual course
- Other duties as assigned.
Requirements
Education:
- Bachelor’s Degree in Computer Science
Experience:
- 6 or more years of experience in Microsoft 365 experience required, including SharePoint Online, Microsoft Teams, Microsoft Forms, Lists, OneDrive for Business, and Power Platform.
Knowledge and Skills:
- Proven experience in SharePoint and Microsoft Teams use, configuration, and administration.
- Demonstrate ability to create and Administer Power Automate and Power App solutions.
- Must have excellent problem-solving skills, including the ability to analyze complex issues, find the root cause of the problem and consider a wide range of alternatives before acting.
- Demonstrate strong verbal and written communication skills, including the ability to effectively present information and respond to questions from groups or individuals.
- Ability to multi-task and demonstrate flexibility while maintaining attention to detail.
- Strong technical aptitude and stays on top of recent technology and industry trends.
- Ability to work independently and interact professionally and effectively in a team environment.
- Ability to provide training, virtual and in-person, and guidance on recommended practices for using and supporting Microsoft 365 services.
- Understanding of risk analysis and security considerations
- ShareGate and SharePoint Online Management Shell (PowerShell) experience a plus.
Travel Demands:
- 10% travel may be required
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Features
Job Category | Engineering / Technical |