IT Projects Assistant needed at West Africa Container Terminal (WACT).
JOB TITLE: IT Projects Assistant
JOB LOCATION: Onne, Rivers
Ref.: AT-251098
Job Type: Full Time
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JOB DETAILS:
- Comply with APM Terminals IT standards, policies and procedures.
- Assist in execution of specific IT tasks as regards the Terminal Upgrade Project as initiated by the manager or the IT Infrastructure Administrator.
- Work with the various project implementation teams in the implementation of internal IT systems.
- Perform assigned tasks by the Help Desk or the IT Manager.
- Help resolving critical situations at the support desk level.
- Coordinate and manage all network infrastructure related activities (expansion plan, new projects, spot tasks, updates) and ensure maximum availability of the deployed network to users.
- Solve related problems to new network installations.
- Coordinate physical changes, tests and other network integrations.
- Perform periodically and in accordance with the procedures in place the redundancy tests of the deployed network infrastructure and provide reports to the IT manager.
- Deploy all activities related to the IP Phone for the new offices.
- Coordinate with the IT Infrastructure Administrator the new datacentre infrastructure maintenance plan (Servers, SAN) as initiated by IT Manager as well as the new power infrastructure (Inverters, UPS).
- Monitor, collect and analyse infrastructure components (network, CCTV, radio devices…) metrics.
- Ensure that for any network connection links, a backup plan exists, is implemented, and is tested periodically.
- Ensure that all new OPS equipment (RTGs, RS, TTs, MHCs) are equipped with UHF radios and all functional.
- Support the IT assistant in the supervision of preventive and corrective maintenance of the entire CCTV and propose possible expansions.
- Identify any potential shortcomings of the CCTV technical system and report them to the IT Infrastructure Administrator.
- Ensure that backups of the entire CCTV system are effective and are tested periodically.
- Assist in the planning of additions, deletions and major changes in the IT infrastructure.
- Supervise mast and towers’ operation/relocations and new installations as well as their regular maintenance and inspection.
- Ensure that Terminal Upgrade Project-related IT assets are kept responsibly.
- Ensure that the IT assistant updates regularly and in accordance with the procedures in place, the IT asset management tool.
- Manage daily internal interaction with other stakeholders.
- Ensure that end-users are trained to use new infrastructure solutions.
- Provide users with technical assistance and continuously seek for opportunities to increase their satisfaction.
- Follow up with the procurement department for any supply from the demand to the material or service delivery
Requirements
We are looking for:
- Bachelor of Science in Computer Science with 2 years of experience in IT.
- Have a good knowledge of Linux and Unix operating systems, as well as a deep knowledge of Windows.
- Have a good knowledge of virtualization and data centre.
- Have good skills in IT management – ITIL.
- Have strong good skills in Networks, (LAN / WAN).
- Have initiative mindset, be a good self-starter and proactive.
- Be able to exercise good judgment and set priorities.
- Being able to anticipate users’ needs and provide solutions; constantly think about their satisfaction and be sensitive to the needs of other departments.
- Being able to work actively and simultaneously on several tasks.
- Have a good level of verbal and written communication in English.
- Being good at time management because having to work in a demanding and constantly changing environment.
- Excellent problem solving/analytical skills and knowledge of analytical tools.
We Offer
- We run a profitable business that has been made possible through top-quality services, cordial business relations with customers, regular interaction with stakeholders, human resource development, modern handling equipment and superior e-commerce capabilities.
APPLY NOW
Deadline: December 3, 2020
Job Features
Job Category | Information Technology / ICT |