JOB TITLE: IT Support Engineer
JOB LOCATION: Lagos, Nigeria
Type: Full Time
Job Category: Officer Level
JOB DETAILS
- We are searching for a talented and smart individual with a passion for the Ecommerce space to function in the capacity of an IT Support Engineer.
- The ideal candidate should be responsible for providing technical support for our business full range technology, including computer systems (hardware and software), network infrastructure, audio visual equipment etc.
- The ideal candidate will also be responsible for Installations and configurations of computer systems, diagnosing software and hardware faults and solving technical and application problems.
Job Responsibilities
- Installing and configuring client computer systems.
- Meeting with clients to diagnose and repair software, networking, or hardware issues.
- Providing technical support on-site or via remote-access systems.
- Testing and evaluating new technologies and hardware
- Escalating unresolved issues to senior management.
- Monitoring and escalating of all konga.com services
- Management of platform accesses.
- Maintaining good client relations.
- Tracking and managing work records.
- Compiling job reports.
Job Requirements
- B.Sc in Computer Science or any other Technology related field
- 1 – 3 years of experience in a related field (Technology Support). Agency experience is a plus
- Ability to stand for long periods.
- Hands-on experience in troubleshooting software, hardware and networking issues.
- Willingness to multi-task.
HOW TO APPLY
Interested and qualified candidates should forward their CV to: [email protected] using “IT Support Engineer” as the subject of the email.
Deadline: January 19, 2022
Job Features
Job Category | Engineering / Technical |