We are recruiting to fill the position below:
Job Title: IT Support Staff
Location: Abuja (FCT)
Employment Type: Full-time
Job Description
- Collect and document software requirements, proposals and design.
- Manage websites availability and subscriptions.
- Manage hosting and reseller platforms and client communications.
- Liaise between sales team, Tech team, and clients.
- Maintain customer relations, training and on-boarding.
- Manage tech-related office licenses, purchases and subscriptions.
- Document Service Level Agreements, Terms of Service and official information documents.
- Follow up on development time-frames and deadlines
- Manage all software repositories.
- Document daily reports.
Job Requirements
- OND, HND, or B.Sc in Computer Science or any related field.
- At least 1-2 years experience working in a tech firm
- Knowledge of Web hosting, WHM, WHMCS , hosting reseller platform & software development cycle is a MUST.
- Basic knowledge of programming is an added advantage.
- Excellent communication & time- management skills
- Great poise & appearance.
- Ability to work in a fast-paced environment.
- Excellent documentation skills.
- Must be resident in Abuja
Application Closing Date
30th October, 2023.
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Deadline: October 30, 2023
Job Features
Job Category | IT Support Officer |