View Jobs at Netcom Africa Limited |
Full Time |
Posted 5 years ago |
Netcom Africa Limited is recruiting for the position below
JOB TITLE: IT Support Technician
LOCATION: Victoria Island, Lagos
Job Description
- To support and maintain internal IT architecture. This position is also responsible for administering desktops support as well as all company servers, printers, phones, and other peripherals.
Responsibilities
- Configure, test, and maintain LAN/WAN equipment and related services.
- Troubleshoot and resolves network problems.
- Create and maintain comprehensive documentation for all implemented networks.
General Requirements
To get this role you must possess the following:
- Degree or Higher Diploma in Computer science/engineering or related fields.
- 2 – 5 years of experience in providing IT support.
- In-depth knowledge of Microsoft, Linux and Cisco technologies.
- Professional certifications in IT.
- Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.
- Ability to prioritize workload.
- Excellent troubleshooting and problem-solving skills.
- Ability to work well in a team.
- Detail-oriented.
Technical Skills:
- Understanding of wires and wireless basic networking
- Ability to use an Apple Macintosh system
- Ability to manage and support 1st and 2nd level issues on an Apple Macintosh system & Microsoft Windows System
- Basic understanding of Directory Services on both Windows (Active Directory) and Macintosh (Open Directory)
- Understanding of hardware configuration of both Apple and Windows devices is highly desirable.
- Intermediate understanding of DNS, DHCP, File sharing (with or without SAMBA)
- Ability to support basic applications like MS Office and others
- Advance knowledge in routing (EIGRP/OSPF) and switching (VLAN’s, STP, etc.)
- Advanced knowledge in SNMP and other network management protocols/systems
- Advanced knowledge in QoS principles and use of different QoS appliances
- Able to identify network issues, propose and implement actions to resolve the problem.
- Experienced and knowledgeable on different wireless technologies (802.11 a/b/g/n/ac) design, implementation, optimization and troubleshooting.
Apply Now
Job Features
Deadline | Not Specified. |