JOB TITLE: IT Technical Manager
JOB LOCATION: Nigeria
JOB DETAILS:
- The IT Technical Manager is responsible for maintaining and improving the service level, effective use, integrity, and security of the internal and external business network systems.
Key Duties and Responsibilities
- In close coordination with the CIO, to support, manage and maintain the Company’s IT Infrastructure and its users.
- Ensuring the availability and proper functioning of entire IT Infrastructure of the group starting from End user Device to Servers to Network.
- Directly by self and indirectly through vendors and partners to service, perform maintenance, and support all network systems (servers, switches, routers, applications, etc.).
- Conduct system analysis & development to keep systems current with changing technologies and the ability to learn and integrate new technologies very quickly.
- The development, documentation, and maintenance of IT policies, processes, and procedures.
- Ensure that all projects and changes are documented and available as per company requirement, including design documents, ongoing weekly status reports and monthly summary reports.
- Manage internal and external IT support and maintenance teams, vendors and service providers.
- Analyzes the business requirements of different departments and conducts feasibility studies to determine the best use of technical resources.
- Propose and budget technical investments, including but not limited to upgrade, replacement or additional IT platform, infrastructure, systems, hardware, or software.
Education and / or Professional Qualifications and Experience
- Bachelor’s Degree in IT preferably with well-rounded major such as Computer Science, Information Technology or Management Information systems.
- 10 years’ experience with 5 years leading an IT technical team.
- Superior oral, written & non-verbal communication skills.
- Professional certifications like Microsoft, ITIL, Linux, Cisco, ERP is a plus.
- Professional development and experience in area of IT strategy and corporate decision-making is a plus.
Essential Skills / Knowledge / Traits:
- Server, database and application configuration, management, optimization, back up/ recovery, troubleshooting.
- IT Service Partners Scope Management and IT vendor management.
- ITIL Processes for streamlining IT Management.
- Design, implementation and project management of IT infrastructure.
- IT Network Devices and Architecture (LAN & WAN).
- Unified communications across locations.
Desirable Skills / Knowledge / Traits:
- General Information and business Intelligence Systems
- Tally and SAP ERP Systems
- Web and domain administration
- Database administration and programming.
Application Closing Date
Not Specified.
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Job Features
Job Category | Engineering / Technical |